FAQ

In “Reading”, choose the reading content you want and go ahead with your reading. If you want a more expanded reading along the way, you give “SARANG” the number of carrots needed. Carrots (credits) can be purchased separately. (When you sign up, you can receive 3 carrots for free)

“SARANG” has long combined personal astrological knowledge and know-how that cannot be replaced by technology with cutting-edge technology, creating digital content that is easy for a wide audience to access. That content is now taken one step further with AI and offered through “Reading Your Love”, but that does not make “Reading Your Love” a mere generative-AI service. “Reading Your Love” is a service built on the original internal system of “SARANG”. And so, while the technology for creating digital content will keep advancing, the essential internal system at its core cannot be replaced by technologies such as AI.

Reading content may continue to be added. Updates happen on an irregular schedule.

Yes, you can. That said, the accuracy of some readings may be slightly lower.

Please rest assured that the information you enter is not used for any purpose other than readings, nor stored.

You can do a reading once 24 hours have passed since your most recent reading.

In “History”, you can continue a reading that was interrupted.

Share a reading you've viewed and you'll get 1 free carrot. (Limited to once a month)

Please note that carrots used for a purchase, as well as carrots you still hold after purchasing, are not refundable in principle.

Use 'Contact' to send your inquiry, or email support@readingyourlove.com. For payment-related inquiries, logging in with the account you paid with and using 'Contact' will get you a faster answer.